It’s Over. A “Dear John” Letter to Social Listening
After more than a decade of relying on social listening, a leading marketing intelligence expert declares it's time to move on. This manifesto breaks down why tracking brand mentions is like analyzing a crime scene after the fact, revealing how brands miss the real, purchase-driving conversations happening in digital campfires. Discover the F.I.X. Method—a proactive approach to Cultural Sensing that helps you find the human truth in the data and execute on the opportunities your competitors can't see.